Paying Your Bill

Customers have the choice of monthly, bi-monthly, quarterly and annual billing cycles as well as an auto debit (ACH) payment system available at no charge.

Please call our office at 218-568-4630 to get login information for our new bill payment platform

Payment Options

For your convenience, we have a drop off box located at the Pequot Lakes Speedstop. Put your payment along with your name and account number in an envelope and give to the cashier.

You may also call in at any time to have your payment taken directly out of your checking account. Just call the office at your convenience.

Auto Debit (ACH) Payment

Log in to our online customer portal, or call our office to sign up for auto pay. ACH payments are processed on or near the 10th of each month.

We also have auto debit that is set up for the third of the month for seniors who get their social security checks and wish to pay the bill right away on the third.

Online Payment

Using the 12 digit customer ID on your most recent billing statement. You can log on to your customer account and make a one-time payment.

Vacation Credit

Vacation credit applicable for two weeks or longer with prior notice. Contact our office to make arrangements.

Late Fee

Full payment of invoice is required by due date to avoid a minimum late charge of $5.00.

Non-payment

Please call us if your service has been stopped for non-payment and you would like to make a payment.

Cancellations

Please notify our office to cancel service. A recovery fee of $20.00 per residential container will be charged upon cancellation. Any container not recovered will result in a $75.00 restock fee.

Refund Request

Requests for refund of charges must be made with our office within 60 days of transaction. Refunds, if due, are sent only after all containers have been recovered.

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PO Box 639
Pequot Lakes, MN 56472